Privacy Policy

Hey Pearl (“Hey Pearl,” “we,” “us,” or “our”) provides authority infrastructure services for the AI search era. This Privacy Policy describes how we collect and use information across our website at heypearl.io, our applications, and our client engagements.

We aim to collect the least information necessary to deliver our services, and we never sell personal information.

We collect information you provide directly, such as your first name, last name, business, email address, phone number, and message contents when you submit a form, schedule a strategy call, or become a client.

We also collect limited technical information automatically, such as device, browser, IP address, and usage data, to improve site performance and security.

We use the information you provide to respond to your inquiries, schedule and deliver services, send transactional communications, and — when you have given consent — to send marketing communications by email, SMS, or phone (including AI-assisted calls).

We do not sell personal information to third parties.

By providing your phone number and checking the consent box on our contact form, you expressly consent to receive recurring text messages and phone calls from Hey Pearl, including automated calls and AI-assisted communications, at the phone number you provided.

Message frequency varies. Message and data rates may apply. You can opt out of SMS at any time by replying STOP to any text message. Reply HELP for help, or contact us at support@heypearl.io.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Our website uses essential cookies and privacy-respecting analytics to understand site performance. You can configure your browser to refuse cookies, though this may affect site functionality.

We use industry-standard administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we continually work to maintain reasonable safeguards.

You may request access to, correction of, or deletion of your personal information at any time. To opt out of SMS, reply STOP to any text message. To opt out of marketing email, use the unsubscribe link in any marketing message. For any other request, contact us at support@heypearl.io and we will respond promptly.

Hey Pearl’s services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Effective” date above and, where appropriate, by additional notice.

Questions about this Privacy Policy can be sent to support@heypearl.io, called to (830) 402-4045, or mailed to Hey Pearl, 1606 Headway Cir, Austin TX 78754.